This Privacy Policy describes how Kupahorganics (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from https://kupahorganics.com.
1. INFORMATION WE COLLECT
1.1 Personal Information
When you visit or interact with our website, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
1.2 Device & Usage Data
We automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on site
- Referring URLs
1.3 Cookies & Tracking Technologies
We use cookies and tracking tools, including:
- Google Analytics
- Meta Pixel (Facebook)
- Google Tag Manager
- Conversion API (CAPI)
These tools help us improve performance, understand user behavior, and optimize marketing campaigns.
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill your orders
- Communicate with you (order updates, support, etc.)
- Improve our website and services
- Personalize your shopping experience
- Send marketing emails (only if you opt-in)
- Detect and prevent fraud or unauthorized activity
3. SHARING YOUR INFORMATION
We may share your personal information with trusted third parties, including:
- Payment processors (e.g., Stripe, Square)
- Shipping and logistics partners
- Analytics and advertising platforms
- CRM systems (e.g., Go High Level)
We do NOT sell your personal information.
4. DATA RETENTION
We retain your information only as long as necessary to:
- Fulfill orders and transactions
- Comply with legal obligations
- Resolve disputes
5. YOUR RIGHTS
Depending on your location (including U.S. and Canada), you may have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
- Opt-out of marketing communications
To exercise your rights, contact us at:
📧 team@kupahorganics.com
6. EMAIL MARKETING
If you subscribe to our emails:
- You may receive updates, promotions, and offers
- You can unsubscribe at any time via the link in our emails
7. DATA SECURITY
We implement industry-standard security measures, including:
- SSL encryption
- Secure payment processing
- Restricted access to sensitive information
However, no online transmission is completely secure.
8. THIRD-PARTY SERVICES
Our website may include links or integrations with third-party services.
We are not responsible for their privacy policies or practices.
9. CHILDREN’S PRIVACY
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
11. CONTACT US
If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: team@kupahorganics.com
🌐 Website: https://kupahorganics.comChanges will be posted on this page with an updated effective date.